In the spirit
of stewardship of public resources and in the best interest
of the library and the patrons thereof, the Board of
Trustees of the Rochester Public Library adopts a policy
dealing with overdue materials.
Reminder Notice
Unquestionably, the longer materials are gone from the
library the less chance they are to be recovered. Therefore,
an overdue reminder notice will be mailed to the cardholder
when materials are 2 weeks late.
Invoice
If the cardholder has not responded to the reminder
and the materials are not returned within 6 weeks of
the due date an invoice will be mailed. The invoice
will include the title of the material, cost, and original
due date. The invoice will inform the patron that they
may still return the materials at no charge or make
payment. The patron will be informed that they have
30 days to resolve the matter or will lose library privileges
to borrow materials.
Suspension of Cardholder Privileges
If 10 weeks after the due date a reminder and invoice
has been mailed and the materials have not been returned
or the invoice paid, a letter will be sent to the cardholder
informing them that their privilege to check out materials
has been suspended until the matter has been satisfactorily
resolved. The letter will inform the patron that they
may still return the item at no charge or make payment
for the cost of the materials. If a cardholder's privileges
to check out materials are suspended,they are still
welcome to use library materials and computers within
the building or attend library functions.
Librarian Discretion
The librarian has the authority to:
• Remove
books from a patron's record who maintains they have
returned the item or that they have not borrowed the
material.
• Patrons
will be given the benefit of the doubt in disputes unless
a history of similar problems exists.
•
Make payment arrangements.
• Discount
original/replacement costs.
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